Terms and Conditions
The Health and Fitness Coach, Ltd
Terms of Enrollment
This agreement is made between The Health and Fitness Coach Ltd (“Company”) and the participant (“Client”). Both parties agree to the following terms and conditions:
Coaching and Membership Payment:
The fee for the coaching or membership program has the following options:
- Payment in full
- Subscription payment on a rolling monthly contract
- If a special offer is created by The Health and Fitness Coach Ltd, or a non-interest payment plan option is offered through a 3rd party payment site, then this new offer replaces the above.
Payment Method:
- We will take a full payment on sign up to the program or membership that covers the full duration of the program or membership.
- We, or the third party payment provider, will automatically charge the card on file every 30 days after first payment is made for a subscription service.
Services Included:
- The purpose of this coaching or membership is to support you in weight loss, fitness and body shape. We do this by using coaching, content, recipes, workouts — coaching and/or Q&A sessions, in-between support, and teaching skills.
Refunds and Payment Plans:
- Due to the personal time commitment of coaching and membership, we do not offer refunds on sales.
- You waive any rights to charge-back your purchase with your credit card processor.
- If you become dissatisfied with the service after providing partial payment, you agree to pay the total outstanding fee that was agreed upon and the remaining balance owed.
- Simple and Sustainable Fat Loss Club – if signed up for the full 12 month membership, no refund shall be offered, in line with the above conditions.
- Simple and Sustainable Fat Loss Club – if payment is made on a rolling monthly membership, then cancellation can be made at any time with a 30 day notice period. If the next payment falls within the 30 day period, this payment will be charged as the final renewal, after which time the membership will be cancelled.
- To cancel your membership, please email: support@thehealthandfitnesscoach.co.uk with your full name that was used upon sign up.
Confidentiality:
- Any information discussed or any information either party comes to know during their work together is confidential. This does not include information that either party was aware of prior to executing this Agreement, nor does it include information that was gained by a third party, or information that was available to the public through no breach of confidentiality by The Health and Fitness Coach Ltd. Confidential information may be shared if and only if waived by both parties in writing.
Intellectual Property:
- We reserve all ownership rights to any materials including but not limited to documents, images, audio, and video, provided to you through your participation in the Program. The Health and Fitness Coach Ltd provides you with a single-user license authorizing you to use the materials for their individual purposes only. You agree to not share, copy, distribute, disseminate, or sell the materials for either commercial or non-commercial purposes. You understand that claiming our materials as your own, is a violation of intellectual property rights.
Non – Disparagement:
- Both parties agree to not take any actions, make any statements, whether oral or in writing, that negatively impact the other’s business, services, products, or reputation.
Guarantees Disclaimer:
GUARANTEE (ONLY APPLICABLE TO VIP HEALTH COLLECTIVE OR PREMIUM PARTNERSHIP 1:1 COACHING)
THE GUARANTEE DOES NOT APPLY TO THE SIMPLE AND SUSTAINABLE FAT LOSS CLUB MEMBERSHIP
The client is guaranteed to lose 10lbs before the end of the 3 month program duration. If not, The Health and Fitness Coach will continue to work with the client until they do (for a maximum of an additional 3 months).
GUARANTEE CONDITIONS:
- If the client fails to do the work prescribed by the program or does not participate in the program support, they will be disqualified from the Guarantee.
This includes the following:
- Client must make all of their program payments on time
- Client must complete all videos and worksheets
- Client must join 10/12 of the support calls
- Client must be active in the community weekly
- Client must implement the program strategies
- Client must inaction all steps of the system
The Health and Fitness Coach reserves the right to request proof that you’ve done what is prescribed above. In the event that the guarantee becomes activated, the client must be willing to show proof.
The results you experience will be dependent on many factors including, but not limited to your level of personal responsibility, commitment, and abilities, in addition to those factors that you and/ or Company may not be able to anticipate.
NOT PROFESSIONAL MEDICAL ADVICE
Company will only be providing the services that are explicitly listed above in the “Services Included” section and at no time should any of Company’s services be considered a substitute for professional medical or mental health services, nor should the service be construed as professional therapy. Company’s services are not intended to treat, diagnose, cure, or prevent any disease. If at any time Client needs medical, and/or psychological treatment, it is Client’s responsibility to seek it out.
NOT LEGAL OR FINANCIAL ADVICE
At no time should any of the Company’s services be considered a substitute for professional legal or financial advice. If at any time Client needs legal or financial services, it is Client’s responsibility to seek it out.
DISCLAIMER
Any information provided by Company regarding weight loss, body and personal success is for informational purposes only. The information may provide real-life examples and/or hypothetical examples of possible outcomes, which are in no way guarantees of what will occur in your specific situation. As you know, financial outcomes depend on many factors including but not limited to your level of personal responsibility, commitment, and abilities, in addition to those factors that you and/or Company may not be able to anticipate. You agree that Company is not responsible for your success, or lack thereof. Your reliance on any information provided is done at your own risk.
Severability:
- If any term in this Agreement is found to be void or voidable, the remaining terms of the Agreement are unaffected, and deemed to remain in full force and effect, including those terms that are similar.
Limited Liability:
- The amount of liability recoverable for any cause of action that arises under this agreement shall not exceed the amount paid for services outlined in this agreement, regardless of whether the cause of action is based in tort, contract or any other theory of liability. Under no circumstances will the company be liable for special, incidental, indirect, or consequential damages of any kind, or for any loss of use.
Indemnification:
- To the fullest extent of the law, the Client shall indemnify, defend and hold harmless Company, its officers, employees, agents, representatives, consultants, and contractors from and against any and all loss, costs, penalties, fines, damages, claims, expenses (including attorney’s fees) or liabilities arising out of, resulting from, or in connection with the services contemplated by this Agreement.
Termination:
- We are committed to providing all clients with a positive experience. Thus, The Health and Fitness Coach Ltd may, at its sole discretion, limit, suspend, or terminate your participation in any of its programs, live, recorded, social media-based or digital without refund or forgiveness of remaining payments if Client becomes disruptive to Company or Participants, Client fails to follow the Program guidelines, is difficult to work with, impairs the participation of the other participants in the Program or upon violation of the terms as determined by Company. Client will still be liable to pay the total contract amount.